{"id":21551,"date":"2019-07-31T15:16:01","date_gmt":"2019-07-31T11:16:01","guid":{"rendered":"https:\/\/blog.dubaicityguide.com\/site\/?p=21551"},"modified":"2019-07-31T15:16:01","modified_gmt":"2019-07-31T11:16:01","slug":"ded-cafe-adopts-latest-technologies-for-improved-customer-experience-says-dubai-economy","status":"publish","type":"post","link":"https:\/\/blog.dubaicityguide.com\/site\/ded-cafe-adopts-latest-technologies-for-improved-customer-experience-says-dubai-economy\/","title":{"rendered":"DED Caf\u00e9 Adopts Latest Technologies For Improved Customer Experience, Says Dubai Economy"},"content":{"rendered":"<p>The Business Registration &amp; Licensing (BRL) sector in Dubai Economy has confirmed its support to \u2018DED Caf\u00e9,\u2019 an outsourced service centre in Palm Strip Jumeirah that integrates cutting-edge technology to offer fully digitised business registration and licensing services and an improved customer experience. The Caf\u00e9 has been launched in line with the directives of His Highness Sheikh Mohammed bin Rashid Al Maktoum, UAE Vice President and Prime Minister and Ruler of Dubai, to transform service outlets across government departments into customer happiness centres.<\/p>\n<p>\u201cThe \u2018DED Caf\u00e9\u2019 is a commendable initiative to align doing business with creativity and the stated goal of Dubai to be the smartest and happiest city in the world. The Caf\u00e9 will further empower local and global business community in Dubai and reinforce the emirate\u2019s reputation as a competitive business hub for sustainable growth. It\u2019s an initiative that confirms doing business in Dubai is not confined by boundaries of time or geography,\u201d said Omar Almeheiri, Director of Business Development &amp; Follow Up in BRL.<\/p>\n<p>Almeheiri added that the \u2018DED Caf\u00e9\u2019 is an initiative in line with the government\u2019s directives to create innovative customer service models and enhance Dubai\u2019s reputation as an ideal destination for business growth and investment. Dubai Economy is constantly striving to reach a stage of excellence and leadership to improve the emirate\u2019s global competitiveness.<\/p>\n<p>Najla Ibrahim Al Shamsi, Founder and Owner of \u2018DED Caf\u00e9\u2019, said \u201cThe Caf\u00e9 features the latest technology to provide business license holders with 24\/7 access to BRL services as well as the flexibility and convenience of a Caf\u00e9 environment and assistance from qualified service advisors. Businessmen can have their transactions completed over a cup of coffee or from the comfort of their cars, and also earn loyalty points for the time spent at the Caf\u00e9\u201d.<\/p>\n<p>Al Shamsi praised the co-operation and co-ordination extended by Dubai Economy and its support for entrepreneurs. \u201cThe \u2018DED Caf\u00e9\u2019 will ensure that we have qualified and experienced human resources capable of provide services of exceptional standards. We are grateful to Dubai Economy for the trust they have placed in us, thus giving us an opportunity to prove ourselves.\u201d<\/p>\n<p>Customers can walk into the reception at the Caf\u00e9, or drive through, and ask for the service required to complete the transaction within minutes on the DED Caf\u00e9 app. Customers can alternatively choose to be assisted by a customer service executive and relax in the caf\u00e9 while their transaction is completed. The DED Caf\u00e9 app is equipped with a live chat advisor, facility to upload documents and a payment gateway.<\/p>\n<p>The smart app tracks customer activity and visits to the DED Caf\u00e9 and allows them to manage their profile within the app. Customers can also have information and free advice on procedures and laws governing economic activity in Dubai over the app. Time and money spent in the Caf\u00e9 is automatically converted to loyalty points.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Business Registration &amp; Licensing (BRL) sector in Dubai Economy has confirmed its support to \u2018DED Caf\u00e9,\u2019 an outsourced service centre in Palm Strip Jumeirah that integrates cutting-edge technology to offer fully digitised business registration and licensing services and an improved customer experience. The Caf\u00e9 has been launched in line with the directives of His [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":21552,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-21551","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/blog.dubaicityguide.com\/site\/wp-json\/wp\/v2\/posts\/21551","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.dubaicityguide.com\/site\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.dubaicityguide.com\/site\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.dubaicityguide.com\/site\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.dubaicityguide.com\/site\/wp-json\/wp\/v2\/comments?post=21551"}],"version-history":[{"count":1,"href":"https:\/\/blog.dubaicityguide.com\/site\/wp-json\/wp\/v2\/posts\/21551\/revisions"}],"predecessor-version":[{"id":21553,"href":"https:\/\/blog.dubaicityguide.com\/site\/wp-json\/wp\/v2\/posts\/21551\/revisions\/21553"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.dubaicityguide.com\/site\/wp-json\/wp\/v2\/media\/21552"}],"wp:attachment":[{"href":"https:\/\/blog.dubaicityguide.com\/site\/wp-json\/wp\/v2\/media?parent=21551"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.dubaicityguide.com\/site\/wp-json\/wp\/v2\/categories?post=21551"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.dubaicityguide.com\/site\/wp-json\/wp\/v2\/tags?post=21551"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}