{"id":642,"date":"2010-07-27T14:48:27","date_gmt":"2010-07-27T10:48:27","guid":{"rendered":"http:\/\/blog.dubaicityguide.com\/site\/?p=642"},"modified":"2010-07-27T14:48:27","modified_gmt":"2010-07-27T10:48:27","slug":"e-retailing-the-competitive-advantage","status":"publish","type":"post","link":"https:\/\/blog.dubaicityguide.com\/site\/e-retailing-the-competitive-advantage\/","title":{"rendered":"e-retailing : The Competitive Advantage"},"content":{"rendered":"<p><em>Competitive advantage is the means by which a firm manages to keep making money and sustain its position against its competitors<\/em><\/p>\n<p align=\"center\"><img decoding=\"async\" src=\"http:\/\/www.cyber-gear.com\/images\/resouces_e-retailing.jpg\" border=\"0\" alt=\"e-retailing : The Competitive  Advantage\"><\/p>\n<p>Smart companies take advantage of a recession to sprint  ahead of their competitors, while some competitors &lsquo;hunker down&rsquo; and conserve  their capital. &nbsp;The forward-thinking  firms plan and install new capacity during the dullest of times. Then, when  favorable economic winds begin to blow, their capacity is coming on line. <\/p>\n<p>Result: Their competitors are caught flat-footed and the  companies that had their high-beams on gain significant market share.<\/p>\n<p>So many &lsquo;brick and mortar&rsquo; retail organisations are finding  it hard to pay the exorbitant rents and fixed overheads, when sales are slow.  The solution is pretty obvious. You can reduce your operation costs by building  an online storefront. <\/p>\n<p>comScore, a leader in measuring the digital world, reported a  4% increase in e-commerce spending for the 2009 holiday season. The 2009 online  holiday shopping season was a positive one as its growth rate surpassed the  forecast and returned to solidly positive rates after nearly a full year of  marginally negative growth. The retail sectors that scored the most were  jewelry, watches and electronics, ticketing &#8211; nabbing a cumulative 35% slice of  that delicious shopping pie!<\/p>\n<p>The macro stats all point to a strong case for moving the  sales process online. It is of course important to build your store right. You  need to hire a professional organisation that can provide you a customised&nbsp; e-commerce solution that meets your exact  needs. E-commerce and shopping cart usability matter mostly due to the fact  that if a store is not easy to use, and simple to buy from, it can greatly  affect it&rsquo;s ability to generate regular sales. With Ajax, jQuery and dynamic  front-end web applications, it is now possible to build &lsquo;state-of-the-art&rsquo;  shopping carts for an enjoyable online shopping experience <\/p>\n<p>Here are some &lsquo;Best Practices&rsquo; that need to be implemented  for your online store:<\/p>\n<ul>\n<li>Use Headlines, Subheadings and  Breadcrumb navigation to show shoppers where they are<\/li>\n<li>Make sure contact information and  a phone number are clearly visible on the home page<\/li>\n<li>Keep the site search function in  plain view so shoppers can query the catalog anytime<\/li>\n<li>Allow shoppers to refine product  results by color, shape, size etc.<\/li>\n<li>Show related products and cross  sell before the checkout process and after items have been added to the cart<\/li>\n<li>Use product page copy that answers  shoppers questions about products they may be interested in buying<\/li>\n<li>Show product videos and client  testimonials to convince customers to buy<\/li>\n<li>Allow shoppers to add items to  their cart before making them register for an account<\/li>\n<li>Allow shoppers to add items to a  wish list<\/li>\n<li>Show the price of the item, amount  saved and any applicable shipping or taxes <\/li>\n<li>Show stock and availability of  products as early as possible within the checkout and order process<\/li>\n<li>Keep security badges, trust  certificates and an updated SSL certificate in place so shoppers can tell your  site is secure<\/li>\n<li>Offer a variety of payment and  shipping options so shoppers can pick the one they have an account with or most  often use<\/li>\n<\/ul>\n<p>Finally, test different  combinations of best practices to see which ones produce the best results for  your store and shopping cart.<\/p>\n<p>  Once you have built your e-commerce platform you have gained  the competitive advantage of having a cost effective sales channel that can  reach out to new customers in new markets in quick time &#8211; at a fraction of your  erstwhile sales cost. Not only this, you are ready in good times to capture the  niche business opportunities with very little competition.<\/p>\n<p>  Send your comments to Sharad at <a href=\"mailto:sharad@cyber-gear.com\">sharad@cyber-gear.com<\/a> or visit <a href=\"http:\/\/www.SharadAgarwal.com\" target=\"_blank\">www.SharadAgarwal.com<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Competitive advantage is the means by which a firm manages to keep making money and sustain its position against its competitors Smart companies take advantage of a recession to sprint ahead of their competitors, while some competitors &lsquo;hunker down&rsquo; and conserve their capital. &nbsp;The forward-thinking firms plan and install new capacity during the dullest of [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-642","post","type-post","status-publish","format-standard","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/blog.dubaicityguide.com\/site\/wp-json\/wp\/v2\/posts\/642","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.dubaicityguide.com\/site\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.dubaicityguide.com\/site\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.dubaicityguide.com\/site\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.dubaicityguide.com\/site\/wp-json\/wp\/v2\/comments?post=642"}],"version-history":[{"count":0,"href":"https:\/\/blog.dubaicityguide.com\/site\/wp-json\/wp\/v2\/posts\/642\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.dubaicityguide.com\/site\/wp-json\/wp\/v2\/media?parent=642"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.dubaicityguide.com\/site\/wp-json\/wp\/v2\/categories?post=642"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.dubaicityguide.com\/site\/wp-json\/wp\/v2\/tags?post=642"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}