Dubai Tourism Showcases Its E-Permit And E-Ticketing Platforms In Dubai Government Achievements Exhibition

Dubai’s Department of Tourism and Commerce Marketing (DTCM) is using its participation in the Dubai Government Achievements Exhibition (Dubai World Trade Centre, 30 March – 1 April) to showcase its e-Permit and e-Ticketing platforms which were recently introduced to align with the objectives of Dubai Smart City initiative. Held under the patronage of His Highness Sheikh Mohammed Bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai, and now in its third year the event is themed ‘Local Government and Global Achievements’ and will highlight the leadership qualities of the Government of Dubai in various fields. It also celebrates excellence and innovation within government departments and is an opportunity to showcase the achievements, services and projects of all departments and institutions under one umbrella.

DTCM’s e-Permit and e-Ticketing platforms were first introduced in September 2013, with DTCM taking responsibility for the development and management of both. The former is an online system through which all procedures related to the application, processing and licensing of event permits are operated, while the latter is a centralised platform for the sale and distribution of tickets for all events in Dubai.

Implementation of both systems are aimed at supporting and developing Dubai’s growing events sector, which is a key pillar of the strategy behind the Emirate’s Tourism Vision for 2020 to welcome 20 million visitors per year by the start of the next decade. The platforms also align with Dubai’s Smart City initiative, launched by His Highness Sheikh Mohammed Bin Rashid Al Maktoum in early March 2014.

The benefits of both platforms are multiple, automating and thus speeding up and simplifying the entire events application, licensing and ticketing process, and providing an electronic ticket distribution system that is altogether easier and more convenient for those attending events. Other benefits include the ability to collect big data for the purposes of city planning and crowd management, as well as statistics that allow DTCM to optimise the events calendar and, in broader terms, improve Dubai’s events and destination offering.

Ahmad Khalifa AlFalasi, CEO of Support Services, DTCM said: “DTCM is committed to the Smart City strategy announced in March 2014 by HH Sheikh Mohammed bin Rashid Al Maktoum. The e-Permit and e-Ticketing platforms are just two examples of our efforts to deliver targeted initiatives across the city to provide streamlined services to our partners and stakeholders, and ultimately enhance the visitor experience. With Dubai’s events sector growing at an impressive rate and playing such a vital role in growing our tourism numbers, the new e-Permit system was introduced to streamline the management and coordination of event licensing activities and provide greater operational efficiency. The e-Ticketing system allows us to issue tickets more quickly and efficiently, and enables us to build a database of information that benefits not only DTCM but also event organisers and venues, leading to greater customer satisfaction. We have already seen positive results since both systems’ implementation, and we look forward to announcing further developments in the near future.”

dubai tFurther details of both online platforms are as follows.


The new online platform has made applying for event permits significantly quicker and more efficient by removing the need to visit DTCM in person. In addition, where previously it was the hotel or venue hosting an event that had to apply for the permit, today the event organiser is able to submit his or her own application, which has the added benefit of opening up direct communications between event stakeholders and DTCM. Furthermore, rather than having to apply for separate permits from other government entities, such as Dubai Police, the new system allows for the issuance of a single permit that is universally recognised.

The introduction of the platform has been split into two phases. The first was rolled out on 2 November 2014 and applied only to five-star hotels. The second was launched on 2 December 2014 and will be completed by the end of May 2015, by which time the e-Permit will be available to all hotels, venues and event organisers that host entertainment, sports, trade, religious and charity events. Since the start of November 2014, DTCM has registered 394 venues and 190 organisers, and issued 2,920 event permits via the new platform.


The aim of the new online ticketing system is to expand ticket distribution channels, enable more in-depth analysis of the events industry, and ensure customer protection and satisfaction. Prior to the system’s introduction on 9 September 2014, DTCM relied on a manual ticketing process that proved relatively time consuming. The automated platform has sped things up dramatically, providing the industry with an efficient, transparent and auditable electronic ticket sales process. By subscribing to the system, hotels, airlines, tour operators, travel agents and other ticket issuers can also take advantage of increased marketing and distribution channels, ultimately resulting in the growth and development of Dubai’s events sector as a whole. End users – those purchasing tickets and attending events – also benefit from the convenience of electronic ticket distribution.

The platform can also be operated as a consumer-facing ticketing solution via a White Label System (only available to selected venues during the initial phase), or as an Application Programming Interface (API) by existing ticket sales agencies that already use a ticketing system to run their operations. Event organisers who currently sell their own tickets are currently required to engage with a seller connected to the e-Ticketing system or use the DTCM Hard Ticket Process to print ticket batches to provide to customers.


Thomas Bjorn Unveiled As ‘Golf In Dubai’ Ambassador

Thomas Bjorn, one of golf’s most influential players, has been appointed as a global ambassador of ‘golf in DUBAi’ as part of an ambitious drive to boost the Emirate’s brand visibility on the global stage.

Affectionately referred to as ‘The Great Dane,’ Björn enjoys strong links with Dubai, having spent most of the European winter in the city that is home to world-class events like the Omega Dubai Desert Classic and the Omega Dubai Ladies Masters

“The hub of global commerce, a top tourism destination and a shopping paradise, Dubai has become the ‘golfing hotbed’ of the region, if not the world,” said the 44-year-old veteran, who is also the chairman of the European Tour players committee.

Omega Dubai Desert Classic - Previews

“It’s a tribute to the country’s inspiring leadership that, despite difficult times, they have been able to develop a sporting tradition that remains at the heart of today’s vibrant leisure industry,” said Bjorn will be wearing ‘golf in DUBAi’ and GOLF CITIZEN logos on his shirts on his tournament days.

The Dane credited the Omega Dubai Desert Classic, dubbed as the Major of the Middle East, for putting the Emirate on the golfing map, saying: “It exudes a culture of excellence and a brand name that appeals to all in the golfing fraternity,” he said.

“I feel proud and privileged to be part of the golf in DUBAI family. They can always count on senior pros, like me, for spreading the message of Dubai,” said Björn, who defeated Tiger Woods when he was at his peak to win the 2001 Omega Dubai Desert Classic title on 22-under par total of 226, a record he now jointly shares with Scotland’s Stephen Gallacher.

Bjorn, who boasts 21 titles worldwide, including 15 on the European Tour, was equally upbeat about the MENA Golf Tour.

“As more leading events come to the region, bringing stiffer competition, the knock-on effect has been a rapid improvement in the quality of players,” he said.

“The standard of golf in the region has risen to such an extent that I believe it is just a matter of time before a real champion emerges. There is still a lot of room for the game to grow, particularly with golf being in the 2016 Olympics to drive interest. I see a very bright future for the game in the MENA region.”

Welcoming him to the family of golf in DUBAi ambassadors, Mohamed Juma Buamaim, vice chairman and CEO of golf in DUBAi, said: “Thomas is a wonderful player, well respected all over the world and it’s an honour to have him as our golf in DUBAI ambassador.

“His constant quest for high performance and commitment to his illustrious career have made him a great fit for golf in DUBAI and we look forward to enjoying this partnership for years to come.”

The European Ryder Cup player joins a celebrated roster of golfers who have been representing ‘golf in DUBAi’ as their ambassadors, stars such as Jeev Milkha Singh, Stephen Gallacher, Zane Scotland, Matt Fitzpatrick, Faycal Serghini, Dame Laura Davies and renowned coach Peter Cowen.

Promoted and organised golf in DUBAi, the Omega Dubai Desert Classic and the Omega Ladies Masters are backed by OMEGA as the title sponsor and Emirates Global Aluminium PJSC as sponsor. The co-sponsors are: CNN, Drydocks World & Maritime World, Emirates NBD, Gulf News, JA Resorts and Hotels, Mercedes-Benz and wasl, while Dubai Duty Free, Neocasa Interiors and Motivate Publishing are the Patrons in golf in DUBAi’s drive to showcase the emirate’s vibrant golfing scene to a worldwide audience.


“Meet D3″: Saudi Hip Hop Artist Qusai, Gets Down With The Queen Of Arab Hiphop, Malikah For A Sensational Performance

Dubai Design District, better known as d3, is dedicated to fostering the growth of the Emirate’s design, fashion, art, and luxury industry. It offers businesses, entrepreneurs and individuals a creative community that will be at the very heart of the region’s design scene. d3 is the newest of TECOM Investments’ freezone business parks ­ with 11 buildings currently under construction. Once complete, d3 will be a purpose built environment catering to the full value chain of the design, fashion, art, and luxury industry ­ and all with the vision of creating a world class creative community that engages, nurtures and promotes local, regional and global design talent.
D3’s facilities will include everything from cutting-edge design institutes to residential, hospitality, retail and office space. The District will be characterised by distinct public areas, unique street furniture and shaded walkways. The development will include a Creek-side esplanade with international and boutique hotels, a pop-up shop area and an amphitheatre. Located close to Mohammed Bin Rashid City and adjacent to Dubai’s Business Bay, d3 is a short distance from the city’s arterial highways and two international airports. The District is in sight of the Creek, Dubai’s historic and mercurial trading epicentre, Burj Khalifa, the world’s tallest building, and Dubai Mall, the world’s largest shopping complex.


D3 will be the most connected design, fashion and luxury destination in the world ­ with Dubai being only eight hours flight time from 90 per cent of the countries in the world. Guided by the objectives set out in Dubai Fashion 2020 ­ a strategic plan to harness the full growth potential of the fashion industry ­ this creative community will support Dubai’s goals for a more diversified innovation-led economy.

Third Consecutive Win For Armani/Ristorante As ‘Best Italian’ At Time Out Restaurant Awards 2015

Armani Hotel Dubai, the ultimate lifestyle destination located in Burj Khalifa, the world’s tallest building by Emaar Properties PJSC, won two honours at the Time Out Restaurant Awards 2015. While Armani/Ristorante won the ‘Best Italian Restaurant’ for the third consecutive year, Armani/Amal was ‘Highly Commended’ as ‘Best Indian Restaurant’ having clinched the honour in 2013 and 2014.

Spencer Wadama, General Manager of Armani Hotels & Resorts, said: “The honours for Armani Hotel Dubai, especially as we mark our fifth anniversary year, highlights our commitment to deliver exceptional experiences for our guests. Reflecting the ‘Stay with Armani’ philosophy, we are building on the impeccable design of the hotel with the highest standards of service and culinary excellence.”

With a natural passion for the finest ingredients, exquisite flavour combinations and contemporary presentation, Armani/Ristorante, located on the Lobby Level, offers a signature experience for all senses. Here, Italian culinary excellence is paired with uniquely personalised service taking diners on a  memorable journey defined by a degustation style menu and expert recommendations by the restaurant’s own sommelier.

Armani/Amal serves fresh and innovative regional Indian cuisine with an exciting beverage list and selected teas. Exotic curries and other specialities are prepared table side, showcasing time-honoured traditional cooking methods. The restaurant opens to spectacular views of The Dubai Fountain and Downtown Dubai.

Armani AmalTo add to the lifestyle experience of guests, Armani Hotel Dubai has opened three outdoor balconies that add al fresco space to the hotel’s popular dining venues. Diners now have dedicated balcony seating at Armani/Ristorante, Armani/Deli and Armani/Mediterraneo. Each restaurant terrace features specially commissioned Armani/Casa furniture personally selected by Giorgio Armani.

Bringing to life a charming new take on lifestyle offerings in hospitality with its renowned Stay with Armani philosophy, Armani Hotel Dubai guarantees an experience like no other. Every aspect of the hotel’s design and service offerings has been designed and planned by Giorgio Armani – from the bespoke furnishings to restaurant menus and in-room amenities.

Armani Hotel Dubai is located in the heart of Downtown Dubai, described as ‘The Centre of Now,’ and is within walking distance of The Dubai Mall, the world’s largest shopping and entertainment destination, and some of Dubai’s most compelling tourist attractions, including The Dubai Fountain, the world’s tallest performing fountain.

For more information, please visit, email, or call +9714 888 3888.

Easter At The Arabian Ranches Golf Club

Join us for our annual family-favourite Easter celebration. Indulge in a sumptuous buffet brunch as your little ones hop from one activity to the next including; egg painting, bouncing castle fun, face painting and interactive dancing. Also not to be missed is our famous egg hunt, a tradition for the whole family to enjoy!

Date: April 3, 2015

Time: 12pm to 4pm

Venue: Ranches Restaurant & Terrace


Price: Members: AED 185 per person; Child: AED 95 per child. Non-members: AED 225 per person; Child: AED 120 per child

For bookings, please call +971 4 360 7935 or email