Dubai Airports has won two major accolades with its integrated contact centre being recognised with a Gold Stevie® Award and an International Business Excellence Award (IBXA). Dubai Airports was awarded the ‘Contact Centre of the Year (Up to 100 Seats) – in the All Other Industries’ category at the 17th annual Stevie Awards for Sales […]

Deyaar Development PJSC (Deyaar), one of Dubai’s leading property developers and real estate service providers, has announced the appointment of regional veteran Adnan Jabri as the new General Manager for Deyaar Facilities Management, as the company expands its portfolio of world-class projects and sets new benchmarks in service delivery. Jabri brings to the role more […]

Dubai saw remarkable growth in medical tourism in 2022 with 674,000 medical tourists spending AED992 million in the year, an increase of AED262 million from 2021. According to a report issued by the Dubai Health Authority (DHA), 39% per cent of the medical tourists who came to Dubai were from Asian countries, 22% from Europe […]

In this dynamically evolving financial services ecosystem, success is underpinned by fool-proof strategy driven by customer innovation at the crux. Recent seismic shifts post the pandemic has led to vast adoption and penetration of digital services across the board, irrespective of the industry. Lifestyle brands, ecommerce websites, social media and OTT platforms have earmarked a […]

Mashreq, one of the leading financial institutions in the Middle East and Africa (MENA) region, has joined the World Green Building Council’s (WorldGBC) Advancing Net Zero Readiness Framework as a Collaborator in the MENA region. The initiative aims to build a community of Net Zero Collaborators to increase confidence and speed up the investment for […]