The Business Registration and Licensing (BRL) sector at Dubai Economy has achieved record results in applying work-from-home and activating smart and electronic channels, as the total number of commercial registration and licensing transactions from March 22 to April 13 this year reached 14,366. Of these, 66% were electronic transactions and 34% were through Outsource Service Centres that provide Dubai Economy services remotely.

The report showed that license renewal transactions accounted for 74% of the total, followed by Modify License at 7. Total license renewal transactions reached 10,653, while total license modified transactions numbered 1,047.

License renewal transactions through smart and electronic channels accounted for 86% compared to 14% transactions via outsourced service centres remotely, and transactions related to Auto Renewal via text messages accounted for 74% of the total renewed transactions.

The report also showed that 473 new licences were issued from March 22 to April 13, while Trade Name Reservation accounted for 893 transactions, and the number of Initial Approvals reached 751.

According to the distribution of economic activities, “Project management services” activity accounted for 10% of the total, followed by “Disinfection and sterilization services” (3%). “Therapeutic and surgical equipment and supplies ” and “Food and beverage” witnessed an active movement among the top 10 activities during the same period.

The top nationalities who secured licences during the period were: France, Britain, Germany, Malta, China, Egypt, Jordan, India, Bangladesh, and Pakistan.

To ensure the safety of customers and help them save time and efforts in transactions, the Business Registration & Licensing sector provides services such as Auto Renewal, Instant License, DED Trader and others through DED Business App, and the website ded.ae.

Trade licences can be auto renewed in two simple steps, and in less than two minutes with the Auto Renewal service by sending an SMS with the license number to 6969. Customers can get DED Trader License wherever they are through the website dedtrader.ae, they can also obtain the Instant License through the website ded.ae/instant.

As part of the ongoing efforts to safeguard public health, Dubai Economy has directed Outsourced Service Centres, which provide its services in Dubai, to implement work-from-home and to provide all employees with the required devices to do so. This included a dedicated email id to submit transactions, a contact number to respond to customer inquiries in both Arabic and English, as well as to inform customers of the decision through text messages and emails. Customers can select any service centre through a link on ded.ae where contact details including emails are mentioned.

Dubai Economy continues to support the economy and achieve the vision of the United Arab Emirates and Dubai through the implementation of remote work and by directing customers from various sectors to complete their transactions through its website or smart applications for their safety and health.