In line with the directives of the UAE’s leadership and abiding by the instructions issued by the Dubai Health Authority (DHA) to combat the spread of the Corona virus, TruDoc24x7 healthcare will be providing advanced medical services to all its patients through the “TruDoc 24×7” application. This application allows licensed and registered healthcare practitioners provide information and address queries surrounding the spread and prevention of the virus. Since the outbreak, the application has witnessed an increase in users suffering from respiratory and other related diseases.

The use of telehealth makes it easier to gain access to specialist doctors who provide the necessary consultation to patients from anywhere and anytime around the world. Doctors will possess all the information pertaining to the disease and using the application patients can make a video or audio call to obtain the accurate diagnosis.

As per Dubai Health Authority guidelines, given the current scenario, it is best to avoid close contact with people and public assemblies and congregations, among other preventive measures. Also, If any person has recently travelled to any country or city which has reported COVID-19 cases or been in contact with someone who has made such travel, and has been experiencing any of the symptoms like fever, cough and difficulty in breathing, it is highly advised that he/she seek medical attention.

Dr. Ebtihal Darwish, Chief Medical Officer, Emirati doctor said, “Our team of licensed doctors, wellness advisors and case managers are available 24×7 to support people during the coronavirus pandemic. As the leading telehealthprovider in the UAE for the past 8 years with approximately 3.4 million patients, we ensure to extend our best possible support and provide patients with the highest standards of affordable healthcare solutions.”

TruDoc 24×7 upholds the regulatory bodies’ mandate and urges patients to avoid overcrowded hospitals and facilities and rather, utilize immediate video consultations with doctors from the comfort of their home or workplace and save themselves from unnecessary trips to the hospital and thereby, hospital acquired infections.

Our experienced physicians who are highly trained and DHA licensed on telehealth practices are also able to request lab tests as well as issue electronic prescriptions for acute and chronic conditions and ensure delivery of medications, wherever applicable.